Frequently Asked Questions

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If you still have unanswered questions, send us an email.

General Questions

Starting 8th of June customers are allowed to come into our school under the following obligations:

-Video of how to register to a course for the first time: CLICK HERE

-We will have two types of courses: NORMAL COURSES (marked with this symbol in SkedFlex👫) & ONLINE COURSES (marked with this symbol in SkedFlex 🖥) . You would be able to come to the course in the school or stay at home and do this course online. You can book over our SkedFlex registration system either our online packages(online courses) or normal packages(courses in our school)

-Fix Partners ONLY. Send us an Email with your partners name: info@dancewithgeorge.com  FIND A PARTNER 

-Both you and your partner need to register over our SkedFlex registration system and for the course you want to participate 

-We will have a limited number of pairs during each course 

-Urban Sports Club, ClassPass, MyFitnessCard, GymPass vouchers are only allowed for the online courses.

-You will need to use a Mask 

-You can only come in the school 5 minutes before the course starts and not earlier. We will have a 10 minutes space between the courses where the customers of the past class will exit the school and the customers of the startin class can enter 

-Our schedule at the moment will be reduced and with time we will return to our full schedule that we had before the lockdown

People with previous illnesses or from the risk groups, please take part in our ONLINE courses, they will be broadcast live

Separate dance areas for dancers or couples are marked

It is not compulsory to wear masks during class, but please wear masks when entering and leaving our premises

When can I join basic course?

At the beginning of each month, we start new beginner courses. Just pick the one that suits you from our plan and don’t forget to register.

I have already danced before. How can decide which class fits my level?

You can send us an email to info(at)dancewithgeorge.com explaining how much experience you have we can advise you what would be the best option for you. But remember we can’t guarantee that this information is accurate as some people are faster learners than others.

When is the next intermediate course starting?

On our schedule and courses, you can see when each course starts. 

Can I come alone without a dancing partner?

Yes. We invite women and men to help with our courses to balance the couples. That’s why it’s very important for everyone on our website to sign up or cancel a class.

Is it possible to come and to try before I buy the month course?

Yes. The trial lesson cost 15€. Book on dancewithgeorge.skedflex.de the Single Lesson. We don’t have free trial lessons in our school.

Can I transfer my booked lesson to another person?

No, this is not possible.

For the customers that dont want to come in the school but want to start dancing already we have our online courses. You can also FIND A PARTNER by joining our CHAT.

LINK TO THE CHAT

– You can register in our SkedFlex registration system to the “ONLINE COURSES”  

Can I participate in a basic course that has already started?

Yes. But we advise you to consider that if you missed previous classes you can’t get the information from those classes again.

What is the difference between basic courses A & B?

None. All of our courses give the same important content.

How long is the intermediate/advanced course?

The intermediate course program repeats itself every 3 months. There is no beginning date for the intermediate courses. So if you, for example, start the intermediate course in the second month you will still learn the full program as you will learn the second month, the third month and at the end the first month, in total the 3 months program. Additional information: you can do the intermediate course twice as we never repeat the same figures but only the concepts, so you will always learn something new.

The advanced course has no end. When a dancer is in the advanced level she/he will continually learn and improve.

I missed some classes. Can I recover the missed classes later?

Yes, but you must notify us by email to info(at)dancewithgeorge.com  and cancel your registration in our registration system if you have already registered for a course. The e-mail must reach us no later than 2 pm on the same day of the course. You must also cancel your registration by 2 pm. Otherwise, the course will be deducted from your credit.

Can I upgrade? (e.g. from one course to two, or from two to All you can dance)

No, that is not possible. 

Registration Questions

How to create an account at DanceWithGeorge to register for courses?

Please go to dancewithgeorge.skedflex.de Enter your access data. If you are a new user, we will release you. Please be patient, this process take some time. You will receive an email after registration. After that you are able to book packages and classes.

Do I need to register every time I come to a class?

Yes.

In case you come spontaneously to a course or would like to attend another course and are not registered you can of course also participate. In this case, 15€ must be paid in cash to the teacher before the lesson starts and tell the teacher your name. We will send you an invoice for your account in our registration system afterwards. This is only possible if you already have an account with us. If you don’t have one yet, please give your e-mail address to the dance teacher and you will get access to our system after some time.

 

Can I register per e-mail?

No. Only by using our registration system online dancewithgeorge.skedflex.deor via our DWG App (available for IOS and Android). In case you have any trouble with the system, you can then write us an email to info(at)dancewithgeorge.com.

How to register to a course at DanceWithGeorge?

Please go to dancewithgeorge.skedflex.de Enter your access data. Before you can register for a course you have to book a package. Then simply select the course you wish to attend from our calendar and apply the package you have booked to it. You are already registered.  Please note the registration deadline for the courses. Registration for a course is possible until 2 p.m. of the day.

How to unsubscribe from a course at DanceWithGeorge?

Please go to dancewithgeorge.skedflex.de Enter your access data. Select the course from the calendar you want to unsubscribe from and simply unsubscribe by 2 p.m. of the same day. A later cancellation is no longer possible and the lesson is considered used (will be deducted from your credit).

I have a package but I am not registered for the lesson. Can't you deduct the lesson from my booked package?

Unfortunately this is not possible for technical reasons. However, you can participate in the course if you pay 15€ to the dance teacher before the beginning of the course and tell him your name. We will then send you an invoice for the cash amount via your account with us.

By when can I register for a course?

Course registration is possible until 2 p.m. on the respective course day.

Payment Questions

How can I pay?

All payments are made within our registration system dancewithgeorge.skedflex.de.

All payments are made by direct debit before the start of the course. By booking a package you allow us to debit the amount of the package from your account. Another payment method is no longer possible.

If I buy a course and I injure myself and can't come for a long period of time, do I lose my money?

No. Send us an email to info(at)dancewithgeorge.com and inform us about your situation, depending on how long your recovery takes we can freeze your payment so you can continue with the payment as soon as you are well.

Can I pay cash?

No. All payments are made by direct debit before the start of the course. By booking a package you allow us to debit the amount of the package from your account. Another payment method is no longer possible.

If I paid for a course and I don't like it, can I get my money back?

No.

DWG Gift Card

How can I buy a DWG Gift Card?

Just send us an email to info(at)dancewithgeorge.com and let us know which package or amount you want to give away. You will then receive your Gift Card with your personal Gift Card number by e-mail. It is also possible to send a real card for postage. Then the postage is added to the amount. In this case we also need an address to which we can send this Gift Card.

How can I pay for the voucher?

If you are registered in our registration system, we will send you a direct debit invoice via the system. If you are not our customer yet, we will create an account for you and send you the invoice with prepayment.

How can I redeem my voucher?

Send us your voucher/voucher number by email to info(at)dancewithgeorge.com and let us know for which package you want to use your voucher and when the package should run.
We will then activate your package in our system.

DWG Partner

Urban Sportsclub, MyFitnessCard, ClassPass or Gympass

How does the registration for a course/lesson works?

1. You register for a course in the respective system of the partner provider (UrbanSports, MyFitnessCard, GymPass, ClassPass).

2. Create an account in our system. How?

3. Enter your bank details. Why?

4. Book the package “UrbanSportsClub, MyFitnessCard, Gympass, ClassPass Lesson”. And get 1 Credit. This is valid for one week.

5. Afterwards you register in our system with the credit point for the course.

6. A registration in our system is necessary for the participation in the course. Why?

7. Come to the course, scan the QR code and show the instructor your completed check-in.

When do I have to pay 15€ per hour?

When you forgot your check-in with your partner.
The booking of a partner package in our shop is free of charge because your participation will be paid by the respective partner after check-in. But if you forget your check-in, we will not get any money and have to charge you for the hour. Currently, this would be 15€ per lesson.

Why do I have to register with DWG before?

You don’t need to look for a dance partner to participate in our courses. We try to provide you with a dance partner. To do this, it is necessary to register for the courses by 2 p.m. so that we can call in helpers if necessary if it does not work out with the couples.

Therefore please register in time, also in the sense of the other course participants.

Why do I have to add my bank data?

This is necessary because our system does not allow you to book courses without bank details. When booking the package “UrbanSportsClub, MyFitnessCard, Gympass, ClassPass Lesson” no additional costs will be charged.

Your account will only be debited if you purchase a costly course package or if you spontaneously want to do another course and your partner credit has already been used up.

Is the registration in the DWG registration system sufficient for course participation?

No, you must also register with your partner provider and, depending on the system, check-in with us before the course starts using the QR codes in the rooms.

Your course registration in our system does not replace a check-in.

Student Discount

Is there a student discount?

Yes, there is a student discount of 15% for our courses and 10% for our workshops.

How do I get the student discount?

Write us an email to info(at)dancewithgeorge.com . Attach your matriculation confirmation for the semester and tell us which package you would like to book. We will book the package for you in your account and you will receive an invoice including the discount for your account in our registration system.

The prerequisite is that you already have an account and have entered your bank details (IBAN and BIC) in your profile. If you don’t have one yet, you have to create one. Only then can we book the package for you.

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